Shipping policy

Shipping is done through UPS Ground/Ground advantage(USPS Last Mile)

Free Shipping uses UPS or USPS at our discretion depending on ship to location.

We try to process orders as quickly as possible typically within 1-2 business days. Please note that orders during the weekend will be processed that Monday. Once a label is printed an email will notify you. Our UPS driver pickup happens every business day in the afternoon.

Canceling an order can be done and if the item has not been picked up yet. We will pull the order and process the refund as quickly as possible. If the order has shipped we ask that you wait for the order to arrive as we can not intercept a package while in transit. We will send you a return tag and you can place that on the box for UPS to take back to us. Once back to us we will issue the refund. 

If your package arrives damaged please contact us immediately through our form on the "Contact" page and let us know the order number and we will help as quickly as we can. We will exchange all damaged parts. We will include a return tag for the damaged part to ship back to us.

Lost orders: We understand waiting for an order to deliver can be an anxious time, especially when tracking shows it not moving or it slowly moving through the system. We will send you out a replacement order 15 days after last scan time without a delivery. Please contact us and we can setup a replacement shipment for you.

If you have any additional questions regarding how shipping is handled you can contact us and we will help you.